An internal database approached resource limits under load, causing cart operations to fail or time out for a subset of users for a period of 12 minutes between 8:30 AM and 8:42 AM PT.
The database stabilized on its own within approximately 5 minutes. A subset of carts that were left in an incomplete state were remediated.
Resolved
An internal database approached resource limits under load, causing cart operations to fail or time out for a subset of users for a period of 12 minutes between 8:30 AM and 8:42 AM PT.
The database stabilized on its own within approximately 5 minutes. A subset of carts that were left in an incomplete state were remediated.
Identified
The system is experiencing elevated cart errors, affecting the cart view and checkout flows.
